Return policy
At Aesthetic Watches, we want to ensure you are completely satisfied with your purchase. If you wish to exchange your watch or request a full refund, we offer a hassle-free 14-day Return & Exchange Guarantee.
Eligibility Criteria
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Timeframe: Return or exchange requests must be submitted within 14 days from the date your order is delivered.
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Condition: Watches must be unworn, unused, undamaged, and returned in their original packaging with all protective films and tags intact.
How to Request a Return or Exchange To initiate a request, please reach out to our customer support team with your order number and photo/video proof of the item:
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Email: aestheticwatchesofficial@gmail.com
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WhatsApp: +92 309 5194348
Processing & Refunds
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Once your return request is approved and the returned parcel is inspected, your refund or replacement watch will be processed promptly.
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Refunds will be issued to your original payment method or via bank transfer/mobile wallet as agreed upon.
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Non-refundable items include shipping fees (if applicable) and items returned without prior approval or damaged due to customer misuse.